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Terms & Conditions

Updated: July, 2020

These terms are broken down into 6 very simple parts. The 7th part and beyond is legal jargon. There is an ADA notice near the end of the document.

1. What Smartr software is and what it does for vendors, customers, and promoters.

No matter what brand is using Smartr software, whether it is SmartrMarketing (an app where you can purchase this software for your business), Smartrify, our website builder, a SmartrHoldings company, or a vendor (brand or company white-labeling Smartr software for their business), Smartr software allows companies to easily setup ecommerce programs for their customers. No matter what brand you purchase from, as the chosen merchant services provider, you will receive a receipt from SmartrCommerce. SmartrCommerce can be accessed through any Smartr program or SmartrWallet.

2. How vendors get paid.

Vendors are Smartr customers who are white-labeling/using Smartr software for their business(es), and/or they are using SmartrCommerce merchant/management software. Vendors get paid when a Payout is requested after they have earned $100 dollars, and each product or service sold has passed the 14-day refund/return policy that is put in place for all Smartr brands and Smartr vendors. This means there can be a delay of at least 2 weeks before your first payment from SmartrCommerce. A processing fee is attached to each transaction, and the price of that fee can change based on which Smartr product is being used, as well as any possible penalties to any vendors who abuse the system. Please read the FAQ in your Smartr product to better understand how our transaction fees work. Vendors will be responsible for their own taxes and will provide information to verify they can legally get paid. Any processing fees are subject to change without notice.

3. How promoters get paid.

Promoters are users or customers who decide to share referral codes with other users or customers. When those customers make purchases with any Smartr brand or Smartr vendor, the sharer may be able to receive a percentage of income from those transactions as a reward for referring new customers to the participating brand. The amount shared per transaction is subject to change without notice and can vary from brand to brand, and any amount earned in any brand is independent of all other brands or transactions. A promoter is paid when a Payout is requested after they have earned $100 dollars, so long as those earnings from a purchase have passed the 14-day refund/return policy that is put in place for all Smartr brands and Smartr vendor purchases. After an initial payout of $100, you can request a payout anytime you have accumulated $25 in available funds which have passed the 14-day refund period. All of this information is available to view in your Smartr software.

In order to receive earnings, you will have to authorize SmartrCommerce to send you a Payout. Please look in your Smartr software to fill any forms needed to receive a Payout. If you are using SmartrWallet to consolidate your promoter earnings, all payments will now come through SmartrWallet rather than those individual dashboards. Promoters will be responsible for their own taxes and will provide information to verify they can legally get paid.

4. How customers can become promoters.

Customers can become promoters by registering for affiliate-based Smartr software, and sharing their own referral code with others. Earnings are independent of discounts or purchases. Each independent brand using Smartr software assigns its users with a unique referral code and network of users. This means, your earnings made in one brand do not reflect earnings made in another brand, and terms of payment for those earnings can vary by brand. You will also have separate referral codes for each brand. Please read the FAQ with any brand for questions about earnings qualifiers. Each brand will have a FAQ from both Smartr and any Smartr vendor using Smartr software. Promoters earning from more than one brand can use SmartrWallet to consolidate their earnings into one application.

5. Return policy, and returns in regards to vendor and promoter earnings.

Any and all brands using Smartr software have a maximum 14-day refund/return policy. This is because Smartr brands and vendors using the software are totally awesome, and deliver great value to their customers, which minimizes the needs for any returns. We also have an affiliate commission program in place that needs to run efficiently, so this return policy makes sure all customers, vendors, and promoters are happy with each transaction, and get paid on time.

Promoter earnings may be subject to adjustments for chargebacks or refunds. If a customer purchases a product or service after having used your referral code, and then later returns an item, your earnings amount will be adjusted for the amount of earnings initially paid for that purchase. These changes will be reflected in your wallet or dashboard.

Smartrify, SmartrCommerce, SmartrMarketing, SmartrHoldings, and any Smartr brand accept no responsibility for any commerce or business being conducted between vendor and customer.

Customers are urged to work directly with a Smartr vendor when requesting a return. If your Smartr vendor is not fulfilling your goals or needs, or if you suspect fraud, please notify us at info@thesmartrapp.com

6. Terms of Use: Smartrify and Multi-Vendor Marketplaces.

Smartrify is a website builder that allows people to become vendors for a low monthly price, allowing them access to their own store, as well as the use of SmartrCommerce as their merchant partner. All vendors and customers are subject to the same terms and conditions and privacy policy of all companies under SmartrHoldings.

SmartrProperty and SmartrMinistry are examples of Multi-Vendor Marketplaces which follow under the same conditions and policies.

Smartrify and Multi-Vendor Marketplace vendors are paid the same way, and must use SmartrCommerce as its merchant partner. Please read any associated FAQ with any questions about earnings qualifiers. Each brand will have a FAQ from both Smartr and any Smartr vendor using Smartr software.

Smartr reserves the right to set its own refund/return policy, or to choose to not allow refunds of Smartr monthly subscription fees.

7. Legal jargon.

7.1. Registration

To register and become a “member” of our software, you must be at least 18 years of age to enter into and form a legally binding contract. In addition, you must be in good standing and not an individual that has been previously barred from receiving our Services under the laws and statues of the USA or other applicable jurisdiction.

Users who wish to register with Smartr or any Smartr vendor are required to provide true, accurate, current and complete information about themselves as prompted by registration forms provided. You agree to update your information or give us notice to update your information should there be any changes, in order to keep registered information true, accurate, current and complete. If you provide information contrary to aforementioned conditions, we may deny you or terminate your access to our Services. We are not responsible for any failure in providing the Services, which result from information that is not true, accurate, current and complete. You further confirm by registering that you have been convicted of any offence, or subject to any court order, relating to assault, violence, and sexual misconduct.

7.2. Services

IF BUYING A SERVICE: From the moment the submit button is pressed, the app user (known throughout the document as The Buyer) is formally requesting and AGREES to be provided with the Services (defined below) by the brand using Smartr software, be it a SmartrHoldings company, a customer of SmartrCommerce or any Smartr brand, or a vendor that is white-labeling Smartr software. The Service Provider agrees to provide the Services to the Buyer on the terms and conditions of this Agreement.

The Service Provider shall provide the following services ("Services") to the Buyer in accordance with the terms of any product or service being sold. The Service Provider may decide to make available additional services; or subsequently discontinue providing any services at any time. Prices of all services are subject to change without notice.

7.3. Delivery of Services

The Service Provider shall commence the provision of the Services from the moment a purchase is made in accordance to the terms set within the particular product or service being sold.

As consideration for the provision of the Services by the Service Provider, the price for the provision of the Services shall be listed in the Service or product description. If there is a fixed term or price set upon a recurring payment or offer, the price shall remain fixed for the length of the term.

The vendor also understands there is a processing fee attached to each transaction, and the price of that fee can change based on which Smartr product is being used, as well as any possible penalties to any vendors who abuse the system. Please read the FAQ in your Smartr product to better understand how our transaction fees work. Transaction fees may change without notice.

The Buyer agrees to pay the purchase price; or monthly recurring purchase price (if applicable) to the Service Provider for a period defined in the purchase description; Any purchases NOT subject to monthly recurring payments SHALL NOT be made to pay them. Any purchases NOT subject to automatic renewal shall not be automatically renewed.

7.4. Payment Methods

You are authorizing SmartrCommerce to be your merchant services provider, whether customer, vendor, or promoter, when accepting the terms of this agreement. By providing Smartr with a payment method, you represent that you are authorized to use the payment method that you provided and that any payment information you provide is true and accurate; you also authorize Smartr to charge you for The Services (any service sold through SmartrCommerce); and authorize SmartrCommerce to charge you for any paid feature of the Services that you choose to sign up for or use while these Terms are in force. We may bill you (a) in advance; (b) at the time of purchase; (c) shortly after purchase; or (d) on a recurring basis for subscription based or monthly recurring Services. Also, we may charge you up to the amount you have approved, and we will notify you in advance of any change in the amount to be charged for recurring billing/Services. We may bill you at the same time for more than one of your prior billing periods for amounts that haven't previously been processed.

When you purchase any of the Services on a monthly recurring/subscription basis (e.g., monthly, every 3 months, every 6 months, or annually (as applicable), you acknowledge and agree that you are authorizing recurring payments, and payments shall be made to SmartrCommerce by the method you have chosen at the recurring intervals chosen by your time of purchase, until the subscription for that Service is terminated by you, Smartr, or any vendor using Smartr software.

By authorizing recurring payments, you are authorizing Smartr to process such payments as either electronic debits or fund transfers, or as electronic drafts from your designated account (in the case of Automated Clearing House or similar payments), or as charges to your designated account (in the case of credit/debit card or similar payments) (collectively, "Electronic Payments"). Any subsequent fees are generally billed or charged in advance of the applicable recurring/subscription period. If any payment is returned unpaid or if any credit card or similar transaction is rejected or denied, Smartr or its service providers reserve the right to collect any applicable return item, rejection, or insufficient funds fee and to process any such payment as an Electronic Payment.

Automatic Renewal: Provided that automatic renewals are allowed in your state, we will inform you by email before automatically renewing your Services, unless purchased on a subscription basis. Once we have informed you that the Services will be automatically renewed, Smartr may automatically renew your Services and charge you the then current price for the renewal term. We will also remind you that we will bill your chosen payment method for the Services renewal, whether it was on file on the renewal date or provided later. We will also provide you with instructions on how you may cancel the Services. You must cancel the Services before the renewal date to avoid being billed for the renewal.

Any charges payable under this Agreement are exclusive of any applicable taxes, tariff surcharges or other like amounts assessed by any governmental entity arising as a result of the provision of the Services by the Service Provider to the Buyer under this Agreement and such shall be payable by the Buyer to the Service Provider in addition to all other charges payable hereunder.

7.5. Intellectual Property Rights

The Service Provider agrees to grant to the Buyer a non-exclusive, irrevocable, royalty free license to use and modify any elements of the Material not specifically created for the Buyer as part of the Services in order to build their business, but none shall be abused. In respect of the Material specifically created for the Buyer as part of the Services, the Service Provider assigns the full title guarantee to the Buyer and any all of the copyright, other intellectual property rights, and any other data or material used or subsisting in the Material whether finished or unfinished. In respect to the material of the vendor or party using our software, we agree to jointly share the property placed on our platform for as long as it is on that platform, and may use elements of that property for internal or marketing use (example, your logo in an ad).

If any third party intellectual property rights are used in the Material, the Service Provider shall ensure that it has secured all necessary consents and approvals to use such third party intellectual property rights for the Service Provider and the Buyer. For the purposes of this clause, "Material" shall mean the materials, in whatever form, used by the Service Provider to provide the Services and the products, systems, programs or processes, in whatever form, produced by the Service Provider pursuant to this Agreement. All materials used, unless otherwise specified, are property of SmartrHoldings and shall remain property of The Service Provider if this agreement is terminated by either party.

When it comes to any customer data received through a Smartr product, Smartr and the Vendor make the decision to share that contact data jointly and the Vendor shall agree not to sell this data to 3rd parties.

7.6. Your Account, Username, Password, and Security

If you use Smartr property, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and phone, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Smartr is not responsible for third party access to your account that results from theft or misappropriation of your account. SmartrHoldings and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

7.7. Warranty

Any Service Provider represents and warrants that it will perform the Services with reasonable care and skill; and the Services and the Materials provided by the Service Provider to the Buyer under this Agreement will not infringe or violate any intellectual property rights or other right of any third party.

7.8. Limitation of Liability

Subject to the Buyer’s obligation to pay the Price to the Service Provider, either party’s liability in contract, tort or otherwise (including negligence) arising directly out of or in connection with this Agreement or the performance or observance of its obligations under this Agreement and every applicable part of it shall be limited in aggregate to the Price.

To the extent it is lawful to exclude the following heads of loss and subject to the Buyer’s obligation to pay the Price, in no event shall either party be liable for any loss of profits, goodwill, loss of business, loss of data or any other indirect or consequential loss or damage whatsoever.

Nothing in this clause will serve to limit or exclude either Party’s liability for death or personal injury arising from its own negligence.

7.9. Term and Termination

This Agreement shall be effective on the date of purchase and shall continue, unless terminated sooner, until the Completion Date or End Date of the term which began at the time of purchase.

[For European Buyers and Service Providers only] If the Buyer is a consumer and the Distance Selling Directive (97/7/EC) (the "Directive") applies to this Agreement, the Buyer may terminate this Agreement within the relevant timescales prescribed by the regulations or laws in the relevant Member State which implement the requirements of the Directive in respect of a right for the Buyer to withdraw from a contract. In the event of termination in accordance with this Clause 2.4, the liability of the Buyer to the Service Provider shall be as prescribed in the Directive or in any regulations or laws implementing its requirements in the relevant Member States.

Any termination of this Agreement (howsoever occasioned) shall not affect any accrued rights or liabilities of either Party nor shall it affect the coming into force or the continuance in force of any provision hereof which is expressly or by implication intended to come into or continue in force on or after such termination. A request of termination of this agreement on the part of The Buyer does not rid The Buyer of their financial obligations to Smartr or any Smartr vendor until such agreement is approved by them.

7.10. Relationship of the Parties

The Parties acknowledge and agree that the Services performed by the Service Provider, its employees, agents or sub-contractors shall be as an independent contractor and that nothing in this Agreement shall be deemed to constitute a partnership, employment, joint venture, agency relationship, or otherwise between the parties.

7.11. Confidentiality

Neither Party will use, copy, adapt, alter or part with possession of any information of the other which is disclosed or otherwise comes into its possession under or in relation to this Agreement and which is of a confidential nature. This obligation will not apply to information which the recipient can prove was in its possession at the date it was received or obtained or which the recipient obtains from some other person with good legal title to it or which is in or comes into the public domain otherwise than through the default or negligence of the recipient or which is independently developed by or for the recipient.

7.12. Member Content

Some areas of the Service allow Members to post data and other information (“Member Content”). You are solely responsible for your Member Content that you upload, publish, display, link to or otherwise make available (hereinafter, “post”) within any Smartr software, and you agree that we are only acting as a passive conduit for your online distribution and publication of your Member Content and we have no responsibility in connection therewith. Content is submitted through websites or apps (ratings, reviews, compliments, invitations, check-ins, messages, and information that user publicly displays or displayed in your account profile).

You agree not to post Member Content that:

  1. may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person
  2. may create a risk of any other loss or damage to any person or property
  3. may constitute or contribute to a crime or tort
  4. contains any information or content that is unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, or otherwise objectionable
  5. contains any information or content that is illegal
  6. contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships
    or:
  7. contains any information or content that you know is not correct and current. You agree that any Member Content that you post does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights, rights of publicity and privacy.

7.13. Miscellaneous

The failure of either party to enforce its rights under this Agreement at any time for any period shall not be construed as a waiver of such rights. If any part, term or provision of this Agreement is held to be illegal or unenforceable, neither the validity nor enforceability of the remainder of this Agreement shall be affected.

Neither Party shall assign or transfer all or any part of its rights under this Agreement without the consent of the other Party. This Agreement may not be amended by The Service Provider for any other reason without the prior written notice of its change to The Buyer. This Agreement constitutes the entire understanding between the Parties relating to the subject matter hereof unless any representation or warranty made about this Agreement was made fraudulently and, save as may be expressly referred to or referenced herein, supersedes all prior representations, writings, negotiations or understandings with respect hereto.

Neither Party shall be liable for failure to perform or delay in performing any obligation under this Agreement if the failure or delay is caused by any circumstances beyond its reasonable control, including but not limited to acts of god, war, civil commotion or industrial dispute. If such delay or failure continues for at least 7 days, the Party not affected by such delay or failure shall be entitled to terminate this Agreement by notice in writing to the other.

7.14. Competing against our company

Smartr was created to distribute money to people willing to work for it… not to make profits. The billions upon billions of dollars it hopes to make will be shared with its users, indefinitely. Any company competing against us is only doing it to make money for themselves, not to give money back to you. We encourage people using Smartr software to generate as many streams of income for themselves as possible. Promote apps, hustle and your side gigs, and make as much money as possible. We also have licensing programs available for those that would otherwise compete with us… a partnership sounds much better.

7.15. Payouts

Only SmartrCommerce can and will determine if you have met the requirements to receive payouts. Our service, currently, is only providing payments declared here. It is not permitted to payout earnings for unauthorized Services. We are not responsible for any error or omission in the name, mailing address, or Destination Account information you provide, or for any errors, bugs or other problems of the Payment Processor.

You understand that the Payout amount may be changed by the Service at any time.

Payouts are made to a valid account according to the payout methods and schedules provided by our Service. We may delay or decide not to make a payout to fulfill our compliance obligations and internal risk policies, or for violations of these Terms. You may only do transactions through the Merchant Payment Services that are authorized by our Service.

Smartr reserves the right, in its sole discretion, to increase the applicable Transaction Fees for any Smartr vendors abusing the system as well.

You are solely responsible for all of the terms and conditions of any transactions involving the usage of our Service, including without limitation, terms regarding payment, returns, warranties, shipping, handling, transportation, storage, liability, insurance fees, applicable taxes, title and licenses, all of which must be in accordance with applicable law.

7.16. Taxes

You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of Smartr software and, if applicable, your listing, purchase, and/or solicitation of offers to purchase etc. In addition, you shall be responsible for paying any and all taxes applicable to any services you use within Smartr’s ecosystem.

Promoters of ANY brand are independent contractors for Smartr and shall agree to be an independent contractor by accepting these terms. You are solely responsible (i) for determining what, if any, taxes or fees apply to your Transactions; and (ii) assessing, collecting, reporting, or remitting Taxes to the appropriate tax authority. When you provide us your tax identification number, you agree that we may send electronic reports of tax documents (including Form 1099-K and Form 1099) to you. We are not obligated to nor will we determine the applicability of any Taxes, or calculate, collect, report, or remit any Taxes to any tax authority arising from any Transaction, but we may withhold any amounts that we deem appropriate to cover such Taxes if we cannot validate any tax identification number you provide us. We may send documents to you and tax authorities for Transactions processed using the Services. Specifically, pursuant to the Internal Revenue Code, we may be required to file an informational return with the IRS reporting Transactions and third-party network transactions with legal entities or persons that occur in a given calendar year. If you use Payment Services, you acknowledge that we will report the total amount of payments you receive each calendar year as required by the Internal Revenue Service.

7.17. Children Under Thirteen

Smartr does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use Smartr Marketing only with permission of a parent or guardian.

7.18. Links to Third Party Sites/Third Party Services

Smartr software may contain links to other websites or apps. These links are not under the control of SmartrHoldings or any Smartr brands, Smartr is not responsible for the contents of any links, including without limitation any link contained in a link, or any changes or updates to a link. Smartr is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SmartrHoldings, any association with its operators.

Certain services made available via SmartrHoldings or any of its vendors are delivered by third party sites and organizations. By using any product, service or functionality originating from Smartr, you hereby acknowledge and consent that Smartr may share such information and data with any third party with whom Smartr has a contractual relationship to provide the requested product, service or functionality on behalf of Smartr users and customers, or the users and customers of any vendors using Smartr software.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service.

7.19. Third Party Accounts

You may be able to connect your Smartr account to third party accounts. By connecting your Smartr account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature. Smartr is not responsible for the way any third party service provider may use data.

7.20. International Users

The Service is controlled, operated and administered by SmartrHoldings from our offices within the USA. If you access the Service from a location outside USA, you are responsible for compliance with all local laws. You agree that you will not use in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

7.21. Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

7.22. Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Smartr agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

7.23. We reserve the right at any time to:

Change the terms and conditions of this Agreement; Enhance, add to, modify, or discontinue or software or other Offerings, or any portion of the software or other Offerings, at any time in our sole discretion. From time to time, we reserve the right, in our sole discretion, to modify, update, add to, discontinue, remove, revise or otherwise change any portion of this Agreement, in whole or in part, at any time. For changes to this Agreement that we consider to be material or substantial, we will place a notice on the software by revising our Terms and Conditions link, to read as "Updated Terms and Conditions" for a reasonable amount of time. If you provide information to us, access or use the software or participate in any Offering in any way after this Agreement has been changed, you will be deemed to have read, understood, and unconditionally consented to and agreed to such changes. The most current version of this Agreement will be available on our software and will supersede all previous versions of this Agreement.

If you have any questions, comments or concerns about our software, any Offerings, or this Agreement, you may contact us at info@thesmartrapp.com


ADA Notice

SmartrHoldings, a group of affiliated companies and brands, recognizes the importance of ensuring our websites and apps are accessible to those with disabilities. We are committed to making our information accessible to visitors with disabilities and are evaluating accessibility and usability of our websites to adhere to any available standards and guidelines.

We are auditing our websites against the Web Content Accessibility Guidelines 2.1 also known as WCAG 2.1 Class AA. These guidelines explain how to make web content more accessible. We are working with our software developers to identify and make changes if necessary. We thank you for your patience and understanding while our software undergoes these extensive technical reviews and adjustments.