Terms & Conditions

Last Updated: 2025-10-23



This Unified Terms and Conditions document (“Terms,” “Agreement”) governs the use of all websites, software, apps, content, hardware, platforms, and services (collectively, the “Services”) owned or operated by Jason Criddle & Associates and its brands and subsidiaries, including but not limited to DOMINAIT.AI, SmartrHoldings, SmartrCommerce, SmartrMarketing, SmartrLiving, SmartrWomen, SmartrVeterans, BuildAnyBrand, TVBuilderPro, TVStartupNow, DownloadCarbon (the “Carbon App”), RezultDriven, BHManagementLawsuit.com, and any future brands added to our ecosystem (“Company,” “we,” “us,” “our”).
By accessing or using any Service, you (“you,” “user,” “Buyer,” “Vendor,” or “Promoter”) agree to be bound by these Terms. If you do not agree, discontinue use immediately.

1. Scope & Relationship to Brand Policies

These Terms function as the master policy across all Company brands and domains. Certain products or properties publish additional brand‑specific terms, FAQs, or notices (“Brand Terms”). In the event of a conflict, the Brand Terms control only for that product/property; otherwise, these Unified Terms apply. Use of purchase, payout, or subscription features incorporates SmartrCommerce and SmartrHoldings policies by reference.

2. Eligibility & Accounts

(a) Age & Capacity. You must be at least the age of majority in your jurisdiction, and no less than 13 years old, to use the Services. By registering, you represent that you have legal capacity to enter into this Agreement.

(b) Accurate Information. You agree to provide true, current, and complete information and to promptly update it if it changes.

(c) Credentials & Security. You are responsible for safeguarding your credentials and device access. Notify us immediately of any unauthorized use or suspected breach. We are not liable for losses arising from your failure to maintain security.

(d) Non‑transferability. Accounts are personal and may not be sold, assigned, or transferred without our prior written consent.

3. Roles & Ecosystem Definitions

Buyer (Customer): A user purchasing goods or services through any Company brand or Vendor storefront.

Vendor: A business or individual using our software or merchant infrastructure (e.g., SmartrCommerce, Smartr Apps via Smartr Marketing, The Carbon App, RezultDriven) to sell products or services under their own brands or ours.

Promoter (Affiliate): A user sharing referral codes/links to drive transactions with participating brands.

Services: All software, websites, applications, dashboards, wallets, payouts, compute credits, AI models, hardware, or other functionality made available by the Company.

DOM Tokens: Units used within the DOMINAIT ecosystem for compute, credits, rewards, or payouts as described in Section 12.

4. Acceptable Use & Platform Rules

You agree to use the Services only for lawful purposes and in accordance with this Agreement. Without limitation, you will not:

(1) Access or attempt to access any systems, data, or areas you are not authorized to access;

(2) Probe, scan, or test vulnerabilities; interfere with security or overload infrastructure;

(3) Reverse‑engineer, decompile, disassemble, or otherwise attempt to derive source code from the Platform or any AI models;

(4) Copy, modify, adapt, translate, or create derivative works based on the Services without written permission;

(5) Scrape, crawl, harvest, or mine data except as explicitly permitted by written agreement or API terms;

(6) Use the Services to train competing models or platforms or for benchmarking without consent;

(7) Post or transmit unlawful, harassing, hateful, defaming, obscene, pornographic, or otherwise objectionable content;

(8) Infringe intellectual property rights or privacy rights, or upload content you do not have rights to share;

(9) Use the Services to promote violence, self‑harm, or illegal activity, including coordinating street racing or property damage;

(10) Impersonate any person or entity or misrepresent your affiliation.

(11) Affiliate Stacking: putting multiple accounts under your name in order to earn multigenerational commissions for your own benefits and not using the system as intended to be used; sharing your referral code with people who are not you. If caught, you will be removed from system and law enforcement will be notified.

We may suspend or terminate access for violations and may remove or restrict content at our discretion.

5. Registration, Services & Delivery

(a) Requesting Services. When you submit an order or activate a subscription, you formally request Services under the terms attached to the product or plan.

(b) Service Windows. Monthly subscriptions entitle you to Services during the billed period. One‑time purchases are delivered in the timeframe indicated in the product description.

(c) Changes. We may add, modify, or discontinue features at any time. Fees may change as described in Section 6.

(d) Material & IP. Unless otherwise specified, all materials used to provide the Services are the property of the Company. Where we provide materials specifically created for a Buyer under a separate written agreement, ownership follows that agreement.

6. Payments, Fees, Renewals & Taxes

(a) Payment Authorization. Transactions are processed by SmartrCommerce and/or SmartrHoldings or approved processors. By providing a payment method, you authorize charges for Services you select, including recurring charges where applicable.

(b) Billing Timing. We may bill in advance, at purchase, shortly after purchase, or on a recurring basis. We may combine multiple unprocessed amounts into a single bill.

(c) Automatic Renewal. Where allowed by law, subscriptions renew automatically at then‑current prices unless you cancel before renewal. We will provide reasonable notice of material price changes or renewal terms.

(d) Taxes. Prices are exclusive of taxes and similar charges, which you are responsible for paying. We may issue informational tax forms and may withhold funds if tax information cannot be validated.

(e) Failed Payments. If a payment is returned or rejected, we may assess return or insufficient‑funds fees and re‑process the payment.

7. Refunds, Returns & Chargebacks (Unified Policy)

7.1 Company‑Delivered Services (Smartr/DOMINAIT/Consulting). All Company‑provided software, development, consulting/coaching, or other services are NON‑REFUNDABLE once work has begun or access is granted.

7.2 Vendor‑to‑Customer Transactions (Default Window). Vendor storefronts operating on our infrastructure follow a default 15‑day refund/return window from purchase unless the Vendor expressly states a different policy in the listing or checkout. Vendors may request stricter policies (including no‑refund) where appropriate (e.g., custom work, digital keys, perishable or time‑limited access), subject to our review to minimize chargeback risk.

7.3 Adjustments. Promoter earnings and Vendor payouts are subject to adjustment in the event of refunds or chargebacks. If a transaction is reversed, the associated amounts may be debited from available balances or future payouts.

7.4 How to Initiate. Buyers should resolve returns directly with the Vendor. If you suspect fraud or cannot reach resolution, contact us at info@thesmartrapp.com with your receipt and details.

8. Vendors & Promoters — Earnings and Payouts

(a) Eligibility. Earnings are available for payout when minimum thresholds are met and relevant transactions have cleared the refund window.

(b) Payouts. SmartrCommerce administers payout methods, schedules, and thresholds. Identity, banking, and tax verification will be required. We may delay or decline payouts to comply with law, internal risk policies, or investigations.

(c) Consolidation. Promoters may consolidate earnings across brands using SmartrWallet where available.

(d) Responsibility. Vendors and Promoters are solely responsible for taxes related to their earnings.

9. Brand‑Specific Terms (Verbatim Where Indicated)

The following brand sections include provisions that must be read together with all other sections of these Terms. “Verbatim” denotes language preserved exactly as authored.

9.1 TVBuilderPro and TVStartUpNow — Verbatim

TVBuilderPro and TVStartUpNow allow users to have their own OTT and streaming channels made on various smart TV platforms. We build the channel and provide the content management system for use, but it is very important that customers are responsible with the content they put on it. Being too controversial politically, having racially motivated or hateful content, or having pornographic content are examples of content that may cause the platform to flag and/or remove your channel.

Since we are the builder and platform provider, not only are we not responsible for your channel being disabled or deleted from these platforms, no refunds will be issued as we have done our job of building the channel, hosting the content, and providing the platform for you to place responsible and entertaining content as defined by the terms of the platform; Roku, Apple TV, Samsung, Hisense, Amazon Fire, etc. or any platform we build a channel for.

It is up to the customer purchasing the channel to read and understand the terms as well as any policies those platforms put in place.

9.2 The Carbon App and DownloadCarbon.com — Verbatim

Carbon is a social media and marketplace platform for the car community. It is used for drivers, enthusiasts, and lovers of the car community to host and attend events, utilize the social media platform to make friends and create posts, purchase and sell items and services in the marketplace, participate in the Smartr affiliate platform built within app, as well as many other features.

Please note… this is OUR platform and we love and respect the car community and everyone in it, and so should you. When attending car meets, users agree to abide by the terms of the event as well as the state, country, and local laws put in place by law enforcement and/or property owners.

This means, if you use our app, you are part of this community of respectful drivers who follow laws. Although we respect free speech and people and anything anyone would try to spin against us, we care about the rule of law and respecting property owners and hosts rules far more than we care about your egos and desire to do burnouts or rev your engines. Or any other foolishness that will cause events to not take place because of your actions.

Anyone who disregards the laws or rules put in place will be warned and asked to leave. Anyone who chooses to blatantly disrespect any members or users, hosts, or anyone in the community will have any data, video, pictures, or evidence turned into local law enforcement. If anyone uses our platform to organize takeovers, street races, or any other illegal activities, you can rest assured that any evidence we have will be turned into law enforcement and we will fully cooperate with police and municipal officials to have you charged and/or arrested.

Call us narcs or snitches if you need to. That’s fine. We respect the car community and want to see it grow and will not tolerate any activities that can put the entire community in jeopardy because of the actions of a few idiots. #sorrynotsorry

9.3 Consulting Brands and RezultDriven — Verbatim

Jason Criddle & Associates, BuildAnyBrand, Christi Spruill, SmartrWomen, SmartrVeterans, associated apps or sites, or other general consulting or service brands that may be added.

These platforms are used to sell Smartr products and services as well as consulting services from Smartr, Jason Criddle & Associates, and/or the consultants they are represented by or representing those particular brands. Any product or service sold and delivered by Smartr or a consultant is non-refundable. Why? Because we know what we are doing and we know our software and services work. Associates, consultants, coaches, and employees of ours go through a lott of work and effort to help business owners, and in our experience, the only time any methods “don’t work,” is when the business owners we attempt to help don’t follow through on the instructions or recommendations given.

RezultDriven

RezultDriven is a fully insured personal training platform that is based on a Smartr App, giving users and leasing/management officials the ability to earn money by assisting in the sale of personal training services.

Just as we wrote above about consulting services, personal training services or an agreement can absolutely be canceled, but no sessions already performed will be refunded. You are responsible for tracking your workouts and your meals for your trainer and if you follow the program you will see results. Plain and simple.

Jason Criddle of Jason Criddle & Associates helped 500 people lose nearly 10,000lbs and learned during this time, the only time training doesn’t work is when the client isn’t committed to the program. The body has no choice but to change when it undergoes stresses from intense training and a change in diet. If you work your butt off, your body will change. And we will make sure that the only trainers we have in our platform know exactly what they are doing.

9.4 BHManagementLawsuit.com — Verbatim

Jason Criddle & Associates has started an advocacy program for victims who have been treated unfairly or unreasonably in by medical professionals or insurance companies, consumers who have been screwed over by companies, and tenants who have been taken advantage of by deceitful management companies who do not abide by the terms or rules of their leases, or who don’t take care of their tenants, putting their safety or right to live in a peaceful manner at risk.

Jason Criddle was abused by this management company and intends to add more websites similar to this to help collect information for potential suits. Please note, just because you fill out the form, doesn’t mean we can help you or that you will receive a response. Building a case takes work. You have to find patterns of neglect, document everything you can, voice and video record interactions, and make a case file worthy of an attorney approving the right to represent you.

This site is not a complaint forum. Do not use the site to put a complaint or something equivalent to a bad review just because you are upset. If you haven’t taken the time to build a real case, we cannot offer any advice, direct you to any legal teams, or help you in any way. Please only use the site to contact us if you have built substantial evidence against BH Management.

10. Privacy, Data, and Third‑Party Links

Use of the Services is subject to brand‑specific Privacy Policies and Data Collection Policies (published separately). Some Services integrate third‑party systems (payments, analytics, login providers, APIs). We are not responsible for third‑party content or practices. Exercise caution before sharing personal information. Where legally required, we will display or link applicable privacy notices.

11. Intellectual Property & User Content

(a) Ownership. We retain ownership of all intellectual property in our platforms, models, logos, code, designs, and documentation. Subject to your compliance and any active subscription, we grant a limited, revocable, non‑transferable license to access and use the Services.

(b) Restrictions. Unless expressly permitted, you may not resell, sublicense, or create derivative works of our content or systems.

(c) User Content. You retain rights to content you upload. You grant us a limited license to host, process, display, and use User Content to operate, protect, and improve the Services. You are solely responsible for legality and rights clearance of your content.

(d) Joint Use of Customer Data (Vendors). Where permitted, certain contact or transactional data may be jointly used by Smartr and the Vendor to deliver the purchased service. Vendors agree not to sell such data to third parties.

12. DOMINAIT.AI — Current Terms (Incorporated)

DOMINAIT integrates with SmartrCommerce and SmartrHoldings for cash/fiat transactions. Core terms include: eligibility, acceptable use (no training competing AI, no scraping, no reverse‑engineering), fees and payments, intellectual property ownership, user content licensing, privacy and data collection, third‑party service disclaimers, limitation of liability, indemnification, and program‑specific rules for tokens/credits.

DOM Tokens & Credits. Users may earn or redeem DOM Tokens for compute, contributions, referrals, or development work. Token issuance, vesting, redemption, conversions, or slashing (in cases of fraud/abuse) are subject to evolving program guidelines. KYC/AML and tax compliance may be required for payouts. Compute credits may be non‑transferable, subject to expiration, or clawback where abuse is detected.

13. Security, Confidentiality & Compliance

(a) Security. We implement commercially reasonable security controls; however, no system is perfectly secure. You acknowledge risks inherent in online services.

(b) Confidentiality. Each party agrees not to disclose confidential information of the other except as required to provide Services, comply with law, or enforce rights.

(c) Compliance. You will comply with all applicable laws and regulations, including tax, export, sanctions, and data protection laws.

14. Disclaimers; Limitation of Liability

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, OR ARISING FROM COURSE OF DEALING. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR USE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE RELEVANT SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your content, your violation of these Terms, or your infringement of any third‑party rights.

16. Term, Termination & Suspension

This Agreement is effective upon your first use of the Services and continues until terminated. We may suspend or terminate access immediately for violations, non‑payment, risk concerns, or legal compliance. Termination does not relieve you of obligations accrued prior to termination (e.g., fees owed). Certain provisions survive termination, including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

17. Children & Sensitive Uses

We do not knowingly collect personal information from children under 13. Certain features are not designed for medical, legal, or financial advice; do not rely on outputs as a substitute for professional judgment.

18. Third‑Party Links & Accounts

The Services may link to third‑party sites or allow connections to third‑party accounts. We are not responsible for third‑party content, practices, or failures. If you connect accounts, you consent to the sharing of information consistent with your settings on those services.

19. International Use

The Services are controlled from the United States. If you access them from outside the U.S., you are responsible for local compliance. Do not use the Services in any manner prohibited by applicable law, restrictions, or regulations.

20. Arbitration & Class Action Waiver

Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association or a similar service, before a single neutral arbitrator in a mutually agreed location. Claims must be brought in an individual capacity; class, collective, or representative proceedings are not permitted. The arbitrator’s award is final and may be entered in any court of competent jurisdiction. Please note, SmartrHoldings, Inc. is located in the state of Texas, Dallas county.

21. ADA Notice

We recognize the importance of ensuring our websites and apps are accessible to those with disabilities. We are auditing our platforms against WCAG 2.1 AA and working with developers to identify and implement improvements. Thank you for your patience as we complete these technical reviews and adjustments.

22. Changes to the Terms

We may update these Terms from time to time. Material changes will be indicated by an updated “Last Updated” date and/or an “Updated Terms and Conditions” notice on applicable properties. Continued use after an update constitutes acceptance of the revised Terms. The most current version supersedes prior versions.

23. Contact

Questions about these Terms may be sent to: info@thesmartrapp.com or via the contact options posted on each brand website.



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